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Building Fearless Organisations

Writer's picture: P2B ConsultingP2B Consulting

The blog examines how to fearless organization through the right exploration


A few days back, I had an opportunity to attend a session organized by the Official Partner Coaching Champions. It was interesting to listen to Hal Gregersen (author of “Questions are the Answers”) and Amy Edmondson (author of “The Fearless Organisation”). I garnered many insights, and I am gifting them to my fellow travelers with a wish for more self-introspection. 


The crux of the session is their research findings on how to help people/leaders realize the need to shift from knowing to learning. 


  • How can we structure a session with two powerful thoughts and integrate them into meaningful learning for its audience – creating synergistic learning?

  • The power of facilitating questions with the client (one-to-one or team coaching). This is an excellent opportunity to shift the usual way of a coach asking probing questions to help the client ask questions about the challenge s/he is facing and find solutions.  (I tried it out immediately and found it more helpful and refreshing than the normal coaching process.) 

  • The power of facilitating such a process to build a fearless organization. An organizational culture with high psychological safety is open, transparent, and innovative. Building confidence among the team that expressing divergent views is welcome!

During my experiential learning process, I learned the following insights: 

  • It creates a non-judgemental context with the client (team)

  • The client owns the entire process.

  • There is no need to provide feedback (positive/negative)

  • There is no validation of good or bad questions; hence, it takes the ego out of the process.

  • The coach can focus more effectively on the “presence” or the given context. 

  • It demonstrates situational humility (acknowledging not knowing, practicing Inquiry, and listening.

I would be thrilled if anybody is keen on experimenting with this methodology so that we can expand this learning.


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